McAllen Valley Roofing Co. has helped thousands of local customers in the Rio Grande Valley area and we are thankful for many of their kind words below.
Excellent customer service! Excellent work and great crew of workers. They kept everything clean the entire process. They did a amazing job! From the sales to the install I give them a thumbs up! Would highly recommend them.
DirtyDollar72
00:54 02 May 18
Highly recommend McAllen Valley Roofing!! Ed and Diane were amazing. They were punctual to the appointment and were able to work around my time. They are real professionals. Ed and Diane were courteous and made me like a friend rather than a customer. I will recommend them to my friends and family. Thanks!!!
shawn warrick
20:53 20 Mar 18
Truly an amazing job done by McAllen Valley Roofing. We spent months looking for the right company. They were the only company that were friendly and professional. They did a wonderful job that has quality craftsmanship.
Jeff Gover
11:40 13 May 17
I needed a roof replacement at my home due to a recent hail storm. McAllen Valley Roofing came to my rescue, They assisted me with dealing with my insurance company and understanding the process. The crew replaced my roof in a timely manner leaving everything clean when they left. All staff were very friendly and sympathetic to my needs, everyone from the sales staff, receptionist, and workers. I appreciate the great customer service.
Jose Rodriguez
16:12 10 Sep 18
With all the rain we had a leak in our roof! McAllen Valley Roofing had excellent service! They were prompt in arrival and showed us exactly where the problem was and what needed to be done. Thank you McAllen Valley Roofing Co.!
A Lopez
19:53 27 Sep 18
Great company, called and spoke with Crystal and Amanda they both have very good customer service and were able to work an appointment for us right way. This company really goes above and beyond to helpI highly recommend them. Very honest and respectful. Thank you very much. Philip.
MR SKATEBOARD
11:54 19 Oct 18
The sign of a great company is meeting the customers expectations. Phillip responded to an unforeseen outcome with professionalism and corrected the issue.
maritza munoz
15:37 08 Mar 19
I truly believe that Customer Service is the root of every business!! Without customers you have no business! McAllen Valley Roofing is the "go to" Company for all your roofing needs. Their professionalism and exceptional knowledge is one of a kind!! Excellent Customer Service skills and magnificent attention to detail! McAllen Valley Roofing is the best in the business!!
Veronica Blanco
21:52 20 May 19
To rate a business either one of two has to happen, the company you hired did a superb job or you got ripped off. Well, I’m sure glad to say that McAllen Valley Roofing did a GREAT job at my home. From the start, when Mr. Philip Westerman stopped by to give us a quote, we perceived the professionalism and the humanity in him and the company that he represents. Philip, was so helpful and patient with us, since our insurance company took some time to approve the damages. He made sure all our questions were answered and maintained communication with us through all the stages of the roof repair. Our insurance company did a second inspection on our home and the adjuster was going to arrive at 8: A.M., It was 7:15 A.M. and Philip was already parked in front of my home waiting for him. It was comforting to know that you have an experienced and responsible person taking care of every aspect of the job. I also want to mention that the crew that worked on my home was so well behaved, I never saw the debris because they took care of the cleaning immediately. When they were done, they took time to sweep around my home with a magnetic broom to pick up any nails that might have been left behind. Philip made time to make a final inspection on the finished work before getting the last payment installment, making sure that we were satisfied customers. I am so happy with the work that they provided that I have made time to review them the way they deserve...5 stars.read more
Carlos Aguirre
14:15 26 Aug 19
This was the first time I needed my roof to be fixed and I had no idea where to begin. I called McAllen Valley Roofing and they helped me by guiding me through the process. They were very helpful and I would constantly be texting them and they would respond immediately! I am very satisfied with the job that they did! I highly recommend McAllen Valley Roofing!
Leatha Cavanagh
13:06 21 Apr 20
I am so satisfied with this company for its professionalism, quality of work, quality of products, and their communication throughout the job. There is no better so don't waste your time looking. My friends and family will be using McAllen Valley Roofing when their time comes.
Jeanette C Haney
07:42 02 May 20
Great job Don! Super efficient and timely, no hassle at all! I Would highly recommend their services.
Reagan Loughry, REALTOR - GRI
15:58 29 Apr 20
Phillip Westerman and McALLEN Valley Roofing are extremely responsive and good at what they do. I am pleased with their reservation process to get an estimate as well as their follow up. I recommend them wholeheartedly!
Tracy Faires
15:54 29 Apr 20
Philip is most knowledgeable roofing expert to check out our condos
Excellent customer service! Excellent work and great crew of workers. They kept everything clean the entire process. They did a amazing job! From the sales to the install I give them a thumbs up! Would highly recommend them.
DirtyDollar72
00:54 02 May 18
Highly recommend McAllen Valley Roofing!! Ed and Diane were amazing. They were punctual to the appointment and were able to work around my time. They are real professionals. Ed and Diane were courteous and made me like a friend rather than a customer. I will recommend them to my friends and family. Thanks!!!
shawn warrick
20:53 20 Mar 18
Truly an amazing job done by McAllen Valley Roofing. We spent months looking for the right company. They were the only company that were friendly and professional. They did a wonderful job that has quality craftsmanship.
Jeff Gover
11:40 13 May 17
I needed a roof replacement at my home due to a recent hail storm. McAllen Valley Roofing came to my rescue, They assisted me with dealing with my insurance company and understanding the process. The crew replaced my roof in a timely manner leaving everything clean when they left. All staff were very friendly and sympathetic to my needs, everyone from the sales staff, receptionist, and workers. I appreciate the great customer service.
Jose Rodriguez
16:12 10 Sep 18
With all the rain we had a leak in our roof! McAllen Valley Roofing had excellent service! They were prompt in arrival and showed us exactly where the problem was and what needed to be done. Thank you McAllen Valley Roofing Co.!
A Lopez
19:53 27 Sep 18
Great company, called and spoke with Crystal and Amanda they both have very good customer service and were able to work an appointment for us right way. This company really goes above and beyond to help
I highly recommend them. Very honest and respectful. Thank you very much. Philip.
MR SKATEBOARD
11:54 19 Oct 18
The sign of a great company is meeting the customers expectations. Phillip responded to an unforeseen outcome with professionalism and corrected the issue.
maritza munoz
15:37 08 Mar 19
I truly believe that Customer Service is the root of every business!! Without customers you have no business! McAllen Valley Roofing is the "go to" Company for all your roofing needs. Their professionalism and exceptional knowledge is one of a kind!! Excellent Customer Service skills and magnificent attention to detail! McAllen Valley Roofing is the best in the business!!
Veronica Blanco
21:52 20 May 19
To rate a business either one of two has to happen, the company you hired did a superb job or you got ripped off. Well, I’m sure glad to say that McAllen Valley Roofing did a GREAT job at my home. From the start, when Mr. Philip Westerman stopped by to give us a quote, we perceived the professionalism and the humanity in him and the company that he represents. Philip, was so helpful and patient with us, since our insurance company took some time to approve the damages. He made sure all our questions were answered and maintained communication with us through all the stages of the roof repair. Our insurance company did a second inspection on our home and the adjuster was going to arrive at 8: A.M., It was 7:15 A.M. and Philip was already parked in front of my home waiting for him. It was comforting to know that you have an experienced and responsible person taking care of every aspect of the job. I also want to mention that the crew that worked on my home was so well behaved, I never saw the debris because they took care of the cleaning immediately. When they were done, they took time to sweep around my home with a magnetic broom to pick up any nails that might have been left behind. Philip made time to make a final inspection on the finished work before getting the last payment installment, making sure that we were satisfied customers. I am so happy with the work that they provided that I have made time to review them the way they deserve...5 stars.
Carlos Aguirre
14:15 26 Aug 19
This was the first time I needed my roof to be fixed and I had no idea where to begin. I called McAllen Valley Roofing and they helped me by guiding me through the process. They were very helpful and I would constantly be texting them and they would respond immediately! I am very satisfied with the job that they did! I highly recommend McAllen Valley Roofing!
Leatha Cavanagh
13:06 21 Apr 20
I am so satisfied with this company for its professionalism, quality of work, quality of products, and their communication throughout the job. There is no better so don't waste your time looking. My friends and family will be using McAllen Valley Roofing when their time comes.
Jeanette C Haney
07:42 02 May 20
Great job Don! Super efficient and timely, no hassle at all! I Would highly recommend their services.
Reagan Loughry, REALTOR - GRI
15:58 29 Apr 20
Phillip Westerman and McALLEN Valley Roofing are extremely responsive and good at what they do. I am pleased with their reservation process to get an estimate as well as their follow up. I recommend them wholeheartedly!
Tracy Faires
15:54 29 Apr 20
Philip is most knowledgeable roofing expert to check out our condos
This mode enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Visually Impaired Mode
Improves website's visuals
This mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Mode
Helps to focus on specific content
This mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
ADHD Friendly Mode
Reduces distractions and improve focus
This mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode
Allows using the site with your screen-reader
This mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
Online Dictionary
Readable Experience
Content Scaling
Default
Text Magnifier
Readable Font
Dyslexia Friendly
Highlight Titles
Highlight Links
Font Sizing
Default
Line Height
Default
Letter Spacing
Default
Left Aligned
Center Aligned
Right Aligned
Visually Pleasing Experience
Dark Contrast
Light Contrast
Monochrome
High Contrast
High Saturation
Low Saturation
Adjust Text Colors
Adjust Title Colors
Adjust Background Colors
Easy Orientation
Mute Sounds
Hide Images
Virtual Keyboard
Reading Guide
Stop Animations
Reading Mask
Highlight Hover
Highlight Focus
Big Dark Cursor
Big Light Cursor
Navigation Keys
McAllen Valley Roofing Co.
Accessibility Statement
www.mcallenvalleyroofing.com
September 5, 2023
Compliance status
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience,
regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level.
These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible
to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific
disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML,
adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Screen-reader and keyboard navigation
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with
screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive
a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements,
alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website.
In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels;
descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups),
and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag
for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology.
To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on
as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Disability profiles supported in our website
Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Visually Impaired Mode: this mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
Additional UI, design, and readability adjustments
Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.
Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.
Browser and assistive technology compatibility
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Notes, comments, and feedback
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to